Zoho Mail

Email administration simplified through Zoho Mail AI conversations

IT admins field constant requests about mailbox storage, spam settings, and group configurations. Your AI agent handles these Zoho Mail admin tasks during conversations, checking user storage, updating spam policies, and managing email groups without manual dashboard navigation.

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Email admin tasks your agent automates

Your AI agent manages Zoho Mail domains, groups, spam settings, and user storage, giving IT teams a conversational interface for routine email administration.

Zoho Mail

Use Cases

IT email support made conversational

See how IT teams use AI agents with Zoho Mail to handle storage queries, spam configurations, and group management through natural conversation.

Mailbox Storage Alerts Resolved in Chat

An employee messages 'My mailbox is full, I cannot receive emails.' Your AI Agent checks their Zoho Mail storage allocation, confirms they have used 98% of their quota, and increases their storage limit by 2 GB. The employee's mailbox starts receiving emails again without filing a support ticket or waiting for IT to log into the admin panel.

Spam Policy Updates Across the Organization

A security officer says 'Switch our spam handling to quarantine mode instead of auto-delete.' Your AI Agent updates the organization's spam process type setting in Zoho Mail, changing the policy for all users. The security officer gets confirmation that the policy is active, and the change takes effect immediately without navigating admin settings.

Email Group Cleanup During Annual Reviews

An IT admin asks 'Remove the old project groups that are no longer active.' Your AI Agent identifies the specified groups by their Zoho Mail group IDs and deletes them in bulk. The admin cleans up their email infrastructure through a single conversation instead of removing groups one by one through the admin console.

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Zoho Mail

Zoho Mail

FAQs

Frequently Asked Questions

What Zoho Mail admin functions can the AI agent perform?

The agent can manage email domains, check and update user storage allocations, modify organization-wide spam processing rules, configure email group settings, and delete groups. These cover the most common IT helpdesk requests related to email administration within Zoho Mail.

Does the agent need Zoho Mail admin privileges to operate?

Yes. The OAuth connection must be authorized by a Zoho account with admin or super-admin privileges for the organization. This ensures the agent can access domain settings, user storage details, and group management functions. Standard user accounts will not have sufficient permissions for these operations.

Can the agent read or send emails through Zoho Mail?

No. This integration focuses on Zoho Mail administration, not email content. The agent manages domains, storage, groups, and spam settings. It does not read, compose, or send emails on behalf of users. Email content remains private and inaccessible to the agent.

Does Tars store Zoho Mail user data or email content?

No. Tars queries Zoho Mail's admin API in real time during conversations. Storage statistics, group configurations, and domain details are fetched live and used only for the current interaction. No email content or user data is stored by Tars.

Can I restrict which Zoho Mail functions the agent can modify?

Yes. Configure the agent's allowed actions in your Tars tool settings. You can enable read-only access for storage checks and domain info while disabling write operations like group deletion or spam policy changes. This lets you control what the agent can change versus what it can only report.

How is this different from using the Zoho Mail admin console?

The admin console requires logging in and navigating through menus. With Tars, your IT team or employees ask questions in natural language and get results instantly. Storage checks, group cleanups, and policy changes happen through conversation instead of manual dashboard clicks.

Can the agent manage storage for multiple users in one conversation?

Yes. The agent can check and update storage for different users sequentially within the same conversation. Ask about one user's quota, adjust it, then move to the next. Each operation targets the specific user by their Zoho Mail identifier.

How do I connect Zoho Mail to my Tars AI Agent?

In your Tars dashboard, navigate to Tools and select Zoho Mail. Click 'Connect' to start the OAuth flow with your Zoho admin account. Once authorized, attach the tool to your AI Agent Gambit. The agent begins handling email admin requests during conversations immediately.

How to add Tools to your AI Agent

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Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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HIPAA

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