Finance Industry

AI Agent platform built for financial services compliance & performance

Tars Agents handle the conversations that matter most in finance. From loan applications and fraud alerts to account questions and compliance inquiries. They learn your policies, follow regulatory requirements, and give accurate answers every time.

Chosen by 800+ global brands across industries

Purpose-built AI automation for financial services

Customer Support

Smart support for every customer

Build compliance-ready Agents without engineering

  • Configure AI Agents that handle sensitive inquiries around account reconciliation, debit adjustments, and regulatory disclosures using Tars' visual builder.

  • Connect your Knowledge Base, BSA/AML policies, and core banking systems through 600+ pre-built integrations, including loan origination software, digital banking platforms, and wealth management CRMs.

  • Deploy Agents that understand CD rates, ACH transfers, and overdraft protection, without writing code or waiting on development sprints.

Test Agent accuracy before customers see a single response

  • Generate synthetic test datasets that evaluate how your Agent handles deposit account inquiries, chargeback disputes, and mortgage servicing requests.

  • Validate retrieval accuracy across Truth in Lending Act disclosures, Regulation E claims, and APR calculations.

  • Test tool selection for multi-step processes and ensure compliance and response quality before any member interaction goes live.

Deflect repetitive inquiries that drain member services’ capacity

  • Automate the high-volume queries that overwhelm your contact center, online banking password resets, check clearing status, direct deposit setup, statement requests, NSF fee explanations, and routing number lookups.

  • Tars Agents resolve these requests instantly while routing complex cases like unauthorized transaction claims, loan modification requests, or estate account inquiries to relationship managers.

  • Reduce call center volume by up to 45% and let your team focus on deposit growth and loan portfolio management.

Monitor resolution rates and CSAT across every member conversation

  • Track more than basic metrics with analytics built for financial services operations. Review full conversation transcripts to identify friction points in card dispute resolution or mortgage servicing.

  • Measure first-call resolution rates, Net Promoter Score trends, and adherence to TCPA, FDCPA, and fair lending guidelines.

  • Use these insights to refine Agent responses for rate inquiries, update disclosure language, and improve member satisfaction scores.

Customer Acquisition

Convert more prospects, faster

Pre-qualify borrowers before they reach your loan officers

  • Deploy Agents that conduct preliminary credit assessments for home equity lines, auto loans, personal loans, and small business credit.

  • Collect debt-to-income ratios, employment verification, credit score ranges, and collateral details through natural conversation flows.

  • Calculate monthly payments using current APRs, present amortization schedules, and capture contact details for qualified applicants.

  • Filter out subprime borrowers automatically so your lending team focuses on high-LTV opportunities and faster closings.

Guide accountholders through cross-sell opportunities

  • Run targeted campaigns for existing depositors using Agents embedded across channels.

  • Present personalized recommendations for premium checking accounts, IRA rollovers, certificates of deposit, or credit card balance transfers based on average daily balance and relationship tenure.

  • Explain tiered interest structures and capture new account applications, all within the same conversation.

Deploy across channels in hours, not months

  • Once your Agent passes testing benchmarks, launch it across multiple channels without lengthy implementation cycles.

  • Tars handles the technical integration with your digital banking stack while you control the rollout schedule.

  • Scale from pilot branches to enterprise-wide deployment in days, whether you're serving 10,000 credit union members or managing assets under administration for millions of retail banking customers.

Collect verified contact details and route qualified leads to relationship managers

  • Capture lead information through conversational account opening flows that feel consultative, not transactional.

  • Validate Social Security numbers, verify phone numbers against OFAC lists, and confirm mailing addresses in real-time.

  • Route qualified prospects to the right wealth advisor, mortgage banker, or business banking officer based on product interest, loan amount, or branch territory.

  • Integrate directly with your CRM or loan origination system so leads enter your pipeline immediately, no manual data entry or duplicate account checks required.

Believe what you can measure

VM Group automated 45% of support requests.

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CLCU witnessed a 20% drop in contact form submissions.

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American Express automated 49.3% of conversations using Tars AI Agents.

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Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Connect with tools where your data lies

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

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