• Build AI Agents that respond to constituent questions about municipal services, program eligibility, and procedural requirements. Upload ordinance PDFs, department manuals, and program guidelines into your Knowledge Base.

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• Connect to legacy systems through available integrations with Tyler Technologies, CivicPlus, OpenGov, and standard government databases.

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• Set up Agents that reference correct statute numbers, fee schedules, and application deadlines without custom development work.

• Generate synthetic test datasets that evaluate how your Agent handles Section 8 housing inquiries, parking citation appeals, and property tax exemption requests.

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• Check whether it correctly interprets requests about property assessments, burn permits, or vendor registration. Identify where it needs additional policy context.

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• Fix response gaps while the Agent is still in sandbox mode.

• Automate the high-volume requests that burden your call centers and front offices, trash collection schedules, permit application status, office hours and locations, voter registration verification, and parking permit renewals.

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• Tars Agents resolve these requests instantly while routing complex cases like code enforcement violations, disability accommodation requests, or public records appeals to the appropriate department specialists.

• Track more than basic metrics with analytics built for public sector accountability.

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• Review full conversation transcripts to identify friction points in business licensing or benefits enrollment. Measure first-contact resolution rates, satisfaction trends, and deflection rates.

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• Use these insights to refine Agent responses for permit inquiries, update regulatory guidance, and improve service delivery scores across departments.

• Set up AI Agents that walk residents through preliminary screening for weatherization assistance, business improvement grants, rental assistance, or senior services.

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• They collect household income, property ownership status, business classification, and program-specific details through structured questions. Calculate estimated award amounts or waitlist positions based on current funding availability.

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• Pass complete application packets to program coordinators who verify documentation and make final determinations.

• Embed Agents in service pages where people already look for help (paying a water bill, checking trash schedules, reporting potholes).

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• Suggest relevant programs based on their situation: property tax relief for seniors looking up assessment values, small business resources for vendors renewing licenses, and energy assistance for residents setting up utility accounts.

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• Make program discovery happen during existing transactions instead of requiring separate outreach campaigns.

• Once your AI Agent passes testing benchmarks, launch it across multiple channels without lengthy procurement processes.

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• Tars handles the technical integration with your constituent engagement platforms while you control the rollout timeline.

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• Scale from pilot programs to agency-wide deployment in weeks, whether you're serving a county of 50,000 residents or a state with millions of constituents across urban and rural communities.

• Capture constituent information through conversational intake flows that feel supportive, not bureaucratic.

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• Validate Social Security numbers against federal databases, verify addresses through USPS standardization, and confirm identity documents in real-time.

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• Route qualified applicants to the right case manager, benefits counselor, or licensing specialist based on program type, urgency level, or service district.

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• Integrate directly with your case management or permitting system so applications enter your workflow immediately, no manual data entry or duplicate record reconciliation required.